The UK healthcare ICS Congress

The Innovating NHS Systems Congress
8th of December 2025, London England

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Agenda
The Innovating NHS Systems Congress

10:00 - 10:01
Welcome & Opening Remarks
Welcome from our chairperson
Hassan Chaudhury,
Digital Propositions Lead, Medica
10:00 - 10:45
A brighter Future for joined up London
Explore how agile methodologies, empowered frontline staff, simplified data access, and a renewed focus on local need could offer new possibilities. We'll uncover examples where fast-tracked adoption and value-based outcomes are defining the future of health tech, ensuring innovation truly reaches the patient.
Michael Bell
Chair of North West and North Central London ICBs & Chairman at Lewisham & Greenwich NHS Trust
Caroline Clarke
NHS London Regional Director
Dr. Tom Coffey
OBE, Senior Health Adviser to the Mayor of London
Alison Griffin,
Chief Executive at London Councils
10:45 - 11:00
Transforming Healthcare with AI-Powered Observability: The IR Collaborate Advantage
In today's healthcare landscape, reliable communication is critical. IR Collaborate empowers hospitals to proactively manage and monitor their unified communications and contact centre infrastructure, patient experience and patient facing systems, ensuring seamless connectivity for doctors, nurses, and support staff. Real-time monitoring and advanced troubleshooting enable IT teams to resolve communication issues instantly, minimizing disruptions to critical patient care. By optimizing communications, hospitals can improve patient experience and safety, while also increasing staff efficiency. Join this session to explore IR's newest offerings, including Iris – our natural language AI assistant – and Prognosis Elevate, which provides a fully hosted platform option for simplified management and peak performance.
Alan Watson,
Senior Sales Engineer, IR
11:00 - 11:10
Regulatory considerations for the NHS
Laura Friedl-Hirst,
Managing Director, LFH Regulatory
11:10 - 11:35
Routing Smarter, Not Harder: AI Triage in the NHS App and the Future of Access to Care
With the NHS England’s Medium Term Planning Framework committing to a ‘My NHS GP’ model where AI-assisted triage and data-driven pathways within the NHS App guide patients to the right service and then directly into bookable appointments, the panel explores how to make this possible. A GP to 111/UEC model is explored drawing on challenges and opportunities.
Dr. Matea Deliu,
GP, Clinical Lead Digital Delivery NHS South East London ICB
James Friend,
Director of Digital Strategy NHS England London Region
Lucy Marsden,
Design & Innovation Lead - NHS England First Contact
Dr. Ragu Rajan,
GP Partner & Trainer Wealden Ridge Medical Partnership CD Greater Wealden PCN
11:35 - 11:45
Digital Front Door in Australia: Lessons From Large-Scale AI Triage
Piotr Orzechowski,
CEO, Infermedica
11:45 - 12:00
Enabling seamless connectivity for midland metropolitan university hospital
Sandwell and West Birmingham NHS Trust provides vital healthcare services to a diverse population in the West Midlands.
In this session, Jonathon Lees, Healthcare Sector Director at Wavenet, will show how the Trust began a major transformation, relocating emergency departments into Midland Metropolitan University Hospital (MMUH) requiring a fully integrated, reliable telephony system to be operational from day one, ensuring seamless communication between wards, departments, and hospital sites.
""The partnership with Wavenet has been really powerful. It has ensured that by the end of our move day, we had a fully working telephony system, enabling all wards to connect across hospital locations. This allows us to deliver the best possible care for our patients."" - Mark Tyler, Head of IT at Midland Metropolitan University Hospital
Jonathon Lees,
Healthcare Sector Director, Wavenet
12:00 - 12:20
The New Health Economy – Navigating Innovation, Equity, and the Future of Care
Professor Nora Colton,
Director, the Global Business School for Health
12:20 - 13:00
Meds and digital - where do we learn and where do we need to think differently?
The intersection of medication and digital health offers unparalleled opportunities to enhance patient safety, adherence, and outcomes. This session will explore where the NHS is successfully learning from established digital medication pathways like e-prescribing and electronic patient records.
Manka Ramachandran
Chief Pharmacist & Clinical Director for Medicines Optimisation, CDAO Norfolk and Suffolk NHS Foundation Trust
Yousaf Ahmad
Integrated Care System Chief Pharmacist and Director of Medicines Optimisation NHS Frimley Integrated Care Board
Nicky Murphy,
Regional Director of Digital Transformation (East of England), NHS England
William Rial,
Regional Chief Pharmacist, NHS England
13:00 - 13:30
Tube Map – Plan Your Med-Tech Journey*
This session will be at the same time as lunch and Networking break
The session brings together experts from the Innovation Zone to guide innovators through the key stops of the MedTech journey — from strategy and regulatory planning to testing, certification, IP protection, and NHS market access. Each participating company will share practical insight into their part of the route to market, helping attendees understand how to navigate the pathway from concept to clinic.

Sponsored by Innovation Zone
Companies participating:
Sequel Consultants Ltd
Sequel Consultants Ltd help businesses grow, connect, and stand out — combining strategy, partnerships, and digital storytelling to elevate visibility and drive long-term success.
Sotas
Sotas specialise in regulatory and quality compliance for medical devices and IVDs. They guide organisations through MDR, IVDR, UKCA, and international frameworks with clarity and confidence, helping innovators meet regulatory requirements efficiently and effectively.
Test Labs
Test Labs are an accredited medical device testing laboratory verifying safety, performance, and durability. They provide the technical evidence required for regulatory approval, supporting innovators with robust testing that accelerates their route to market.
Forresters
Forresters protect innovation through high-quality intellectual property services. Their experts support MedTech companies with patents, trademarks, and strategic IP planning — safeguarding ideas from concept to commercialisation.
Kiwa
Kiwa provide trusted certification and notified body expertise, helping innovators meet essential safety, quality, and performance standards. Their support streamlines conformity assessment and enables a smoother, more confident path to market.
Health Tech Enterprise
Health Tech Enterprise connect MedTech companies with the NHS and clinical community. They specialise in clinical evaluation, evidence generation, health economics, and market access — helping innovations achieve real-world adoption and impact.
13:00 - 14:30
Lunch and Networking
14:30 - 15:15
Digital, Prevention, Community - oh my - what initiatives hit three birds with one stone?
This panel will showcase how the NHS can achieve true transformation by integrating digital tools for preventative care and community empowerment. We'll explore examples where technology is enabling early intervention, facilitating self-management, and fostering proactive health, identifying successful models that simultaneously reduce hospital reliance, tackle health inequalities, and build resilient communities.
Dr Shanker Vijay
GP lead, Digital Transformation in Primary Care, NHS England (London region)
Rachel McIlroy, CStat,
Systems Implementation Lead Population Health Management, NHS England
Dr Mayur Vibhuti
Chief Clinical Information Officer NHS Kent & Medway ICB
15:15 - 15:30
IP Essentials for Innovators in Healthcare
In this talk, John Greathead will outline practical steps companies in this sector can take to secure their own IP and deal with that of third parties. Attendees will gain an understanding of specific concerns relating to protecting health technologies, and more generally the essential elements of any technology company’s IP strategy.
John Greathead,
Associate, Gill Jennings & Every LLP
15:30 - 16:00
Startup Showcase
GIANT is proud to showcase an impressive selection of Europe’s leading, award winning health-tech innovation start-ups. Continuing our 10-year track record as the leading “magnet for innovation”, according to the BBC, here’s an important selection of superb businesses demonstrating valuable innovations in healthcare - innovations that support GIANT’s mission “To improve the health and well-being of people around the world, by facilitating the acceleration and adoption of tech innovation”
Dr. Daniel McNally,
Co-founder, Emerald
Dr. Maria Kardakova,
Founder & CEO, iCook
Loren Hogue,
Co-CEO, NEUROFIT
16:00 - 17:00
Solving Real Problems: Scalable Innovations for Smarter Healthcare
Welcome to our pitching session on ""Solving Real Problems: Scalable Innovations for Smarter Healthcare.
In this session, you’ll hear from forward-thinking teams who are tackling some of the most pressing challenges in healthcare today. Each pitch will showcase a practical, scalable innovation—ranging from digital tools to service redesigns—that aims to improve patient outcomes, streamline care delivery, and make healthcare systems more intelligent and responsive. Expect bold ideas, real-world impact, and a glimpse into the future of smarter, more sustainable healthcare.

Convenor:

Preethi John,
Deputy Director MBA Health, UCL

Coordinator:

Dr Rishi Rajasekharan,
Founder Calmana, GBSH MBA Health Alumni

Judges:

Dr. Ruth Weir,
Head of Entrepreneurship, UCL Innovation & Enterprise
Dimitrios Kalogeroppoulus,
CEO, GHDIF
Rishabh Chopra,
PATH, Global South Partnerships Liaison, Asia, Middle East and Europe

Participants:

Cogniversetech
Represented by Founder Raghul
DataRavens
Represented by Founder Seth Jesse
Sanady
Represented by Founder Hanin Atia
NeuroSpeechAI
Represented by Founder Jennifer Crinion

Sponsor:

Global Health & Digital Innovation Foundation
18:00 - 20:00
Plates & Pitching: A Fringe Night Out
An Evening of Conversation and Cuisine is an exclusive networking dinner designed specifically for CEOs attending the fringe. This intimate gathering offers a relaxed setting where leaders can step away from the hustle of the day and engage in meaningful, peer-level conversations over a shared meal. Whether you're looking to spark new partnerships, exchange ideas, or simply enjoy good company, this is your space to connect with fellow executives navigating similar challenges and opportunities. Please note: this is a self-funded dinner—attendees will be responsible for covering the cost of their own meals.

This Year's Conference:
Innovating NHS Systems Congress: A Strategic Imperative for Leaders

The NHS faces fundamental shifts. Fiscal realities and structural evolution demand a new approach to leadership. This Congress is engineered for senior NHS leaders to directly address critical imperatives:
  • Strategic Digital Investment: Optimise technology commissioning for demonstrable value and efficiency within tight fiscal frameworks.
  • Accelerated Transformation: Implement system-wide innovation by dismantling bureaucratic barriers and scaling proven solutions.
  • Integrated Care Re-engineering: Leverage digital to actualise a preventative, community-centric model of care.
  • Advanced Medicines Management: Utilise digital pathways for enhanced outcomes and operational efficiency in pharmacy.
This is an essential congress for actionable insights, peer collaboration, and establishing the strategic blueprints necessary for a resilient and effective NHS.

The GIANT Health Conversation.
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Join us on the journey leading up to this year’s Integrated Care System Congress. We're engaging in conversations with our esteemed panel chairs and speakers to delve into this year’s themes. Stay tuned as we release short clips from behind the scenes, offering a preview of what’s to come and setting the stage for the insightful dialogues ahead. Come along as we prepare for this year’s ICB Congress. Follow the Giant Health Event on LinkedIn for updates!

Who is this conference for?
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The National ICS Innovation Congress is tailored for senior leaders, policymakers, and key decision-makers within the NHS and its partner organizations, all working to advance the future of Integrated Care Systems (ICS). This event offers a crucial platform to explore innovative approaches that improve patient outcomes, enhance system integration, and support the delivery of NHS Long Term Plan objectives. Attendees will gain insights into national policy updates, best practices, and real-world case studies that highlight how innovation is transforming care pathways and reducing health inequalities.

For NHS leaders and policymakers, the congress provides an opportunity to engage with sector experts, frontline professionals, and innovators to share knowledge and shape the next phase of ICS development. Discussions will focus on overcoming system-wide challenges, integrating digital solutions, and adopting new models of care that meet the evolving needs of communities.

Sponsors and delivery partners will have the chance to connect with NHS leaders and key decision-makers, demonstrating how their solutions can support ICS priorities. The event is an ideal platform to build strategic partnerships, raise brand awareness, and contribute to the ongoing transformation of integrated care across the NHS.

GIANT's role
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Uncover the Power of Integrated Care: Join leaders of the ICS and healthcare innovators in conversation, advancing the vision of integrated care. Secure your place today to shape the future of healthcare delivery.

The Next Era of Healthcare: Since the transition from Clinical Commissioning Groups (CCGs) to Integrated Care Bodies (ICBs) in 2022, the NHS has embraced a new vision of integrated care. Learn more about this transformation here

Integrated Care Systems (ICS) bring together various healthcare organisations, local authorities, and community groups to collaborate closely in providing seamless and coordinated care to patients. Discover more about ICS here and for more analysis read here

 Join us to witness the evolving conversation, ensuring the ICS achieves its purpose through the lens of innovation.