Dr Rachael Grimaldi, a practising anaesthetist, has witnessed first-hand the critical need for language support within the NHS. Following the CQC’s review of maternity services, she delves into the alarming normalisation of harm in maternity care and how communication barriers contribute significantly to this concerning issue.

Technology alone is not a panacea. It must be accompanied by a broader cultural shift within the healthcare system, prioritising effective communication and recognising it as a fundamental aspect of patient safety and quality care.

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